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Where are the orders shipped from?
All orders are shipped from Malaysia.
Do you provide Guest Checkout without an account?
Yes, We accept Guest Checkout without an account!
What is the difference between Guest Checkout and registering an account?
Guest check-out refers to the ability of shoppers to purchase from the store without having to log in to the account or store it in the XpressLenses database. Customer information is only available for orders and is not stored for further reuse.
Do I need to send my prescription to make purchase from your website?
A prescription is necessary for ordering contact lenses – it is the only way to ensure you are ordering the right lenses for your eyes.
At XpressLenses.com we don’t require you to show proof of your prescription. We take it as confirmation that you have an in-date prescription, and that the details you provide us with are correct.
Please refer Prescription page for more information.
My eye vision is perfect. May I know what is my prescription to make purchase?
Perfect vision means prescription 20/20. You may select power -0.00 as perfect vision in our website.
The prices quoted below are for a pair or a piece of lenses?
Yes, one item comes in two pieces of lenses.
Can I choose different prescription for a pair of lenses?
Yes except the lenses package pair of same prescription!
Do you provide free case and solution?
Yes, we give free casing with each pair of lenses.
Payment
What currency do you quote for your products?
We accept payments in United States dollar ($USD).
PAYPAL, accept debit and credit card payment including Visa, Master, American Express.
I do not have credit card , do you accept money order?
We do not accept money order and concealed cash.
Product
How to check if they have expired?
The packaging usually displays the expiration date of the lenses in a yyyy/mm format.
All lenses have 1 year life span depend on the disposable lifespan of lenses.
Are your products reliable?
Yes! We work hard to ensure all our products are sourced from responsibly managed suppliers to help safeguard future stocks. Our products have been approved by international certificate such as KFDA,FDA, ISO, CE and medical department by some countries. Our brands are very hot selling in most of the Asian countries and now to Western countries as well!
Why Xpresslenses online stores?
XpressLenses.com promises to provide the widest range of circle lenses for customers to choose among different brands. We give the best and quality service to every customer.